Manage the list of assigned customers.
Follow and support customers in list
Keep track customer payment process
Remind and convince customers of payment due date and loan details;.
Coordinate with other d
Prepare monthly balance sheet schedules;
Prepare general account analysis and reconciliations, including bank statements, fixed assets, employer’s benefit costs, accruals and prepaid expenses;
Answer inquiries, support and handle customer complaints
Plan and implement customer care activities timely
Report directly to line manager for customer care operation
Perform other duties as assigned by manager
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